General Terms and Conditions of Use

Last updated: May 18, 2026

1. Introduction and Acceptance

These General Terms and Conditions of Use ("Terms of Use") govern access to and use of the KLYQR platform ("Platform") by all registered users, whether brands or creators.

The Platform is operated by:

KLYQR — Auto-entrepreneur registered under French law
60 Rue François 1er, 75008 Paris, France
Email: info@klyqr.com

By creating an account on KLYQR, you confirm that you have read, understood, and agree to be bound by these Terms of Use in their entirety. If you do not agree, you must not access or use the Platform.

These Terms of Use apply to all users of the Platform. Where provisions apply specifically to brands or creators, this is clearly indicated. All financial terms relating to the purchase of credits by brands are additionally governed by the General Terms and Conditions of Sale (CGV). All matters relating to the collection and processing of personal data are governed by the Privacy Policy.

2. Definitions

For the purposes of these Terms of Use:

"Platform" means the KLYQR website, web application, and all associated services accessible at klyqr.com.

"Brand" means any professional entity — including companies, auto-entrepreneurs, and equivalent professional structures — that registers on the Platform to create and fund influencer campaigns.

"Creator" means any individual who registers on the Platform to participate in brand campaigns and generate clicks through unique tracking links.

"Campaign" means a promotional initiative created by a Brand on the Platform, funded by Credits, and executed by one or more Creators.

"Credits" means the virtual units purchased by Brands and consumed each time a validated click is recorded through a Creator's tracking link.

"Tracking Link" means the unique URL generated by KLYQR and assigned to a Creator upon acceptance into a Campaign.

"Content" means any text, image, video, audio, or other material created and published by a Creator in connection with a Campaign.

"Validated Click" means a click recorded through a Tracking Link that has passed KLYQR's fraud detection filters and is counted toward a Creator's earnings and a Brand's credit consumption.

3. Account Registration

3.1 General Requirements. To access the Platform, all users must create an account by providing accurate, complete, and up-to-date information. You are responsible for maintaining the accuracy of your account information at all times.

All users must:

  • Be at least 18 years of age
  • Have the legal capacity to enter into binding agreements under the laws of their country of residence
  • Not have been previously suspended or banned from the Platform

3.2 Brand Accounts. Brands must register in a professional capacity. By creating a Brand account, you confirm that you are acting on behalf of a legally constituted professional entity — a company, auto-entrepreneur, or equivalent professional status recognized in your jurisdiction — and that you have the authority to bind that entity to these Terms of Use and the General Terms and Conditions of Sale.

3.3 Creator Accounts. Creators must hold at least one active public account on Instagram with a minimum of 10,000 followers, or on TikTok with a minimum of 20,000 followers, at the time of registration. KLYQR verifies creator statistics through official OAuth connections to Instagram and TikTok.

3.4 Account Security. You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify KLYQR immediately at info@klyqr.com if you become aware of any unauthorized use of your account. KLYQR shall not be liable for any loss resulting from unauthorized use of your account that occurs before you notify KLYQR.

3.5 One Account Per User. Each user may hold only one Brand account or one Creator account. Creating multiple accounts to circumvent a suspension or for any other reason is prohibited and may result in permanent termination of all associated accounts.

4. The KLYQR Platform

4.1 Nature of the Service. KLYQR provides a technology platform that facilitates connections between Brands and Creators. KLYQR is not a party to any commercial agreement between a Brand and a Creator, does not act as an employer or agent of either party, and does not guarantee any specific outcome from any Campaign.

4.2 Platform Availability. KLYQR endeavors to make the Platform available 24 hours a day, 7 days a week. However, KLYQR does not guarantee uninterrupted access to the Platform and accepts no liability for temporary unavailability resulting from maintenance, technical failures, or any other cause beyond its reasonable control.

4.3 Platform Modifications. KLYQR reserves the right to modify, update, suspend, or discontinue any feature of the Platform at any time, with or without prior notice. KLYQR will endeavor to notify users of material changes in advance where reasonably practicable.

5. Provisions Applicable to Brands

5.1 Campaign Creation. Brands may create Campaigns on the Platform by completing a campaign brief detailing the product or service to be promoted, the key messages, required hashtags and mentions, forbidden content, the destination URL, and any other relevant instructions. The campaign brief must be accurate, complete, and compliant with applicable law.

5.2 Brand Responsibility for Campaign Content. The Brand is solely responsible for the accuracy, legality, and completeness of all information contained in the campaign brief, including any claims made about the product or service being promoted. If a Creator publishes Content that is problematic solely because it faithfully follows instructions provided in the Brand's brief, the Brand bears full responsibility for any resulting harm or liability.

KLYQR does not verify the accuracy of claims contained in campaign briefs and accepts no liability in this regard.

5.3 Campaign Review. KLYQR reviews all Campaigns before they are published on the Platform. KLYQR reserves the right to reject, modify, or remove any Campaign at any time, without prior notice and without obligation to provide a reason, if it determines that the Campaign does not comply with these Terms of Use, applicable law, or KLYQR's content standards.

Campaigns involving products or services in the following non-exhaustive categories will not be approved:

  • Alcohol targeting audiences that may include minors
  • Tobacco and vaping products
  • Prescription medications or products making unverified medical claims
  • Gambling and sports betting
  • Cryptocurrency and unregulated speculative financial products
  • Cosmetic surgery and invasive aesthetic procedures
  • Adult content and sexual services
  • Weapons and related accessories
  • Any product or service whose promotion is prohibited by applicable law

The removal of a Campaign by KLYQR does not entitle the Brand to a refund of Credits already consumed. Credits not yet consumed remain available in the Brand's account.

5.4 Creator Selection. Brands may invite Creators to participate in a Campaign or review and accept applications submitted by Creators. The Brand's acceptance of a Creator constitutes an agreement to allow that Creator to promote the Brand's product or service using the campaign brief and tracking link provided by KLYQR. Brands retain full discretion to decline any Creator application without providing a reason.

5.5 Credit Consumption. Each Validated Click generated through a Creator's Tracking Link deducts one Credit from the Brand's account balance. The Brand's campaign remains active until the credit balance allocated to that campaign is exhausted, the Brand manually pauses or ends the campaign, or KLYQR removes the campaign in accordance with these Terms of Use.

5.6 Brand Conduct. Brands agree not to:

  • Use the Platform for any unlawful purpose
  • Attempt to contact Creators outside of the KLYQR platform to circumvent the payment system
  • Upload materials that infringe the intellectual property rights of any third party
  • Provide false or misleading information in campaign briefs
  • Attempt to manipulate click tracking or game the platform's systems
  • Engage in any conduct that damages the reputation of KLYQR or any Creator

6. Provisions Applicable to Creators

6.1 Campaign Applications. Creators may browse available Campaigns and submit applications to participate. Each application may include a message to the Brand. Brands retain full discretion to accept or decline applications without obligation to provide a reason.

6.2 Tracking Links. Upon acceptance into a Campaign, KLYQR automatically generates a unique Tracking Link assigned exclusively to the Creator for that Campaign. The Creator must use this link in all Content related to the Campaign. The Creator must not share, transfer, sell, or allow any third party to use their Tracking Link.

6.3 Creator Responsibility for Content. The Creator is solely responsible for all Content they create and publish in connection with KLYQR Campaigns. This includes responsibility for:

  • Compliance with all applicable laws and platform community guidelines
  • Accuracy of any claims made beyond those contained in the campaign brief
  • Any elements added to the Content by the Creator that were not part of the campaign brief
  • Compliance with sponsored content disclosure obligations as set out in Section 6.4

If the Creator departs from the campaign brief or adds elements to the Content that cause harm or liability — including but not limited to false claims, defamatory statements, copyright infringement, or failure to disclose — the Creator bears sole responsibility for any resulting consequences. KLYQR accepts no liability for Content published by Creators.

6.4 Sponsored Content Disclosure. Creators are legally required to clearly disclose that their Content is sponsored in all jurisdictions where their Content is accessible. The minimum disclosure requirements are:

  • Use of #Ad, #Sponsored, #Publicité, #CollaborationCommerciale, or the platform's native paid partnership label
  • Disclosure must be visible without requiring the audience to expand or scroll
  • For video content, disclosure must be visible throughout the entire duration of the video
  • For French audiences or Creators based in France, the words "Publicité" or "Collaboration commerciale" must be displayed visibly throughout the content, in compliance with the French Act of June 9, 2023

Failure to comply with disclosure obligations constitutes a material breach of these Terms of Use.

6.5 Creator Earnings. Creators earn €0.70 per Validated Click generated through their Tracking Link. This rate is fixed and uniform across all Campaigns. KLYQR reserves the right to modify this rate with 30 days' prior written notice. Any modification applies only to clicks generated after the effective date of the change.

Clicks are subject to a validation period of 48 hours from the time they are recorded. Earnings are added to the Creator's available balance only after the validation period has elapsed and the click has passed all fraud detection checks.

6.5.1 Click Tracking and Compensation Conditions. Compensation for Creators is strictly conditional upon the technical recording of the click by KLYQR's tracking infrastructure (go.klyqr.com). A click can only be counted and compensated if, at the time it is generated, the relevant campaign is in an active state and the sponsoring Brand's credit balance is greater than zero.

When a Brand's credit balance reaches zero, the campaign is automatically suspended by the platform. Any click generated after this suspension — including clicks originating from content previously published by the Creator (stories, posts, videos, bio links) — will neither be counted nor compensated, even if the visitor is effectively redirected to the Brand's website.

The Creator acknowledges and agrees that KLYQR cannot be held liable for any loss of compensation resulting from a Brand's credit balance being exhausted, as this situation is beyond the platform's control. KLYQR undertakes to notify the Creator of the automatic suspension of any campaign in which they participate, as soon as reasonably possible, via in-app notification.

6.6 Withdrawals. Creators may request a withdrawal of their available balance at any time, subject to a minimum balance of €50. Withdrawals are processed through Stripe Connect. Transfer times are determined by Stripe's processing schedule and the Creator's country and bank, and are not guaranteed by KLYQR.

Creators are solely responsible for declaring all income received through KLYQR to their relevant tax authority and for paying any applicable taxes.

6.7 Creator Conduct. Creators agree not to:

  • Artificially generate clicks through any automated means, bots, scripts, click farms, or any other fraudulent method
  • Encourage others to click their Tracking Link through means other than genuine content recommendation
  • Share their Tracking Link outside the context of genuine Content related to the Campaign
  • Misrepresent their identity, follower count, engagement rate, or any other information
  • Contact Brands outside of the KLYQR platform to circumvent the platform's systems
  • Publish Content that is defamatory, discriminatory, harmful, or in violation of applicable law
  • Violate any applicable law in connection with their use of the Platform

7. Intellectual Property

7.1 KLYQR Platform. All intellectual property rights in the Platform, including its software, design, trademarks, and all content produced by KLYQR, are and remain the exclusive property of KLYQR or its licensors. Users are granted a limited, non-exclusive, non-transferable license to use the Platform solely for the purposes described in these Terms of Use. No intellectual property rights are transferred to any user as a result of using the Platform.

7.2 Brand Materials. Brands retain ownership of all materials they upload to the Platform, including campaign briefs, logos, images, and other assets. By uploading such materials, Brands grant KLYQR a limited, royalty-free license to display those materials to Creators within the Platform for the purposes of running Campaigns.

7.3 Creator Content. Creators retain ownership of all Content they create. By participating in a Campaign, Creators grant the relevant Brand a non-exclusive, royalty-free license to share and repost their Content on the Brand's own channels, unless a different arrangement is agreed in writing directly between the Creator and the Brand.

KLYQR claims no ownership over Content created by Creators and assumes no responsibility for such Content.

8. Inactive Accounts

An account is considered inactive after 6 consecutive months without any login activity by the account holder.

KLYQR will send an email notification to the registered email address after 5 months of inactivity, informing the user that their account will be marked as inactive after a further 30 days unless they log in.

Inactive accounts and their associated data are retained in accordance with the Privacy Policy. Credits held in a Brand's inactive account and earnings held in a Creator's inactive account are preserved and remain available upon reactivation.

Accounts may be permanently deleted:

  • At the user's request, through the account settings or by contacting info@klyqr.com
  • By KLYQR as part of periodic database maintenance, following reasonable prior notice to the account holder
  • By KLYQR in the event of a material breach of these Terms of Use

Upon permanent deletion of an account, any remaining Credit balance held by a Brand and any remaining earnings balance held by a Creator are forfeited, unless the deletion is initiated by the user themselves, in which case KLYQR will make reasonable efforts to process a final payout of any available Creator earnings meeting the minimum withdrawal threshold before deletion is completed.

9. Suspension and Termination

9.1 Termination by the User. Any user may close their account at any time by contacting KLYQR at info@klyqr.com or through the account settings. Upon closure initiated by the user, KLYQR will make reasonable efforts to process a final payout of any Creator earnings meeting the minimum withdrawal threshold. Brand credit balances are not refunded upon voluntary closure, in accordance with the no-refund policy set out in the General Terms and Conditions of Sale.

9.2 Suspension or Termination by KLYQR. KLYQR reserves the right to suspend or permanently terminate any account, with or without prior notice, in the event of:

  • Any violation of these Terms of Use or the General Terms and Conditions of Sale
  • Fraudulent activity, including artificial click generation or misrepresentation of identity or statistics
  • Provision of false or misleading information
  • Conduct harmful to KLYQR, any Brand, any Creator, or any third party
  • Any other reason that KLYQR determines, in its sole discretion, warrants suspension or termination

9.3 Consequences of Termination for Cause. If a Creator's account is terminated by KLYQR for fraud, violation of these Terms of Use, or any other cause attributable to the Creator, all pending, unvalidated, and available earnings are permanently forfeited.

If a Brand's account is terminated by KLYQR for cause, all remaining Credits are permanently forfeited and no refund is issued.

9.4 Effect of Termination on Active Campaigns. Upon termination of a Brand account, all associated Campaigns are immediately deactivated. Creator Tracking Links associated with those Campaigns cease to generate earnings from the moment of deactivation. Any clicks already validated prior to deactivation are credited to the relevant Creators' balances in the normal course.

10. Limitation of Liability

10.1 No Guarantee of Results. KLYQR does not guarantee any specific volume of clicks, any specific number of Campaign applications, any specific revenue outcome, or any other specific result from the use of the Platform. The Platform is provided as a facilitation tool, and outcomes depend on factors entirely outside KLYQR's control.

10.2 Creator Content. KLYQR is not the publisher of Content created by Creators and accepts no liability for such Content. KLYQR acts as a hosting provider within the meaning of applicable law and may not be held liable for Content published by Creators provided that KLYQR acts promptly upon becoming aware of unlawful Content.

10.3 Third-Party Services. KLYQR uses third-party services including Stripe for payment processing and Stripe Connect for Creator payouts. KLYQR accepts no liability for any failure, delay, or error attributable to these third-party services.

10.4 Indirect Damages. To the fullest extent permitted by applicable law, KLYQR shall not be liable for any indirect, incidental, consequential, or punitive damages arising from any user's use of or inability to use the Platform.

10.5 Cap on Liability. KLYQR's total aggregate liability to any user for all claims arising under or in connection with these Terms of Use shall not exceed the greater of: (a) the total amount paid by that user to KLYQR in the three calendar months preceding the event giving rise to the claim, or (b) €100.

11. Personal Data

The collection, processing, and storage of personal data by KLYQR in connection with the Platform is governed exclusively by the KLYQR Privacy Policy, available at klyqr.com/legal/privacy-policy. By creating an account on the Platform, all users acknowledge having read and accepted the Privacy Policy.

12. Dispute Resolution

12.1 Amicable Resolution. In the event of any dispute arising out of or in connection with these Terms of Use, the parties agree to first attempt to resolve the dispute amicably through good-faith negotiation. The party raising the dispute must notify KLYQR in writing at info@klyqr.com, describing the nature of the dispute and the remedy sought. The parties will have 30 days from receipt of such notice to reach an amicable resolution.

12.2 Mediation. If the dispute cannot be resolved through direct negotiation within 30 days, either party may refer the matter to the Médiateur des entreprises (mediateur.entreprises.gouv.fr), a free public mediation service provided by the French government. Mediation is voluntary and non-binding.

12.3 Jurisdiction. If mediation fails or is not pursued, any dispute shall be submitted to the exclusive jurisdiction of the competent courts of Paris, France.

13. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of France.

14. Modifications

KLYQR reserves the right to modify these Terms of Use at any time. Users will be notified of material modifications by email and through a notice on the Platform at least 30 days before the changes take effect. Continued use of the Platform after the effective date of any modification constitutes acceptance of the updated Terms of Use.

15. Miscellaneous

Severability. If any provision of these Terms of Use is found invalid or unenforceable, the remaining provisions continue in full force and effect.

Entire Agreement. These Terms of Use, together with the General Terms and Conditions of Sale and the Privacy Policy, constitute the entire agreement between KLYQR and its users with respect to the use of the Platform.

Waiver. KLYQR's failure to enforce any provision at any time does not constitute a waiver of its right to enforce that provision in the future.

Language. These Terms of Use are drafted in English. In the event of any inconsistency between the English version and any translation, the English version shall prevail.

Contact. For any questions, contact KLYQR at info@klyqr.com or by post at KLYQR, 60 Rue François 1er, 75008 Paris, France.

These Terms of Use were last updated on May 18, 2026 and supersede all previous versions.